Questions About Our Las Colinas Hotel

How is Texican Court addressing cleaning & social distancing? To observe proper social distancing, and attempt to reduce our presence in your guest room while you are with us, we will be providing housekeeping and minibar stay over service upon request only. Read more about our Travel Related Mandates, Social Distancing & Cleaning Protocols.

Is breakfast included with my stay at Texican Court? For the safety and well-being of our guests and team members, continental breakfast is no longer included in your stay.

What is the address of Texican Court?  The address for Texican Court is 501 West Las Colinas Blvd, Irving, Texas 75039.

Where is Texican Court located? Across the street from the Irving Convention Center and Toyota Music Factory. Location and directions to Texican Court can be found here.  Or you can call the hotel directly for directions at 469.577.4599.

How do I find Texican Court's special offers and promotions?  Join our mailing list, and we’ll send you periodically promotions and inform you on what’s new and exciting at our Las Colinas hotel located in Irving’s up and coming residential and commercial district. Also follow us on social media : Facebook @texicancourt, Instagram @texicancourt and Twitter @texicancourt.

Does Texican Court offer free Wi-Fi?  Overnight guests receive complimentary Wi-Fi throughout the hotel’s public areas and guest rooms. Dedicated Wi-Fi can be provided at an addition cost for events in our meeting space.

What time can I check into Texican Court? Check-in time at Texican Court is 3:00pm. 

Can I check in early at Texican Court? Early check-in may be honored based on availability of the guest room but cannot be guaranteed.   Early check-in requests are handled by the front desk. 

How many guests can I have in my guest room? 

• King guest rooms can have a maximum of two guests.  
• Double bedded accommodations can have up to four guests.  
• Suite accommodations can have a maximum of four guests.
• Celebrations or parties requiring more than the allowed number of guests in the accommodation are not permitted.

What does double occupancy mean at Texican Court? Double occupancy is limited to two adults. Additional adults will result in added fees.

What is check out time at Texican Court? Check out time at Texican Court is 12:00pm.  Requests for late check-out may be offered as an add-on when confirming your reservations for a nominal fee depending on the check-out time requested.  Late check-out requests not guaranteed and are handled by the front desk on the day of check-out.  Latest check-out time available is 3PM, after this time, the guest may be charged for an additional night stay.

How old do I have to be to check-into the Texican Court? You must be 21 years or older to check into the Texican Court. Valid Identification is required at check-in

How do I pay for my room at Texican Court? Credit cards, debit cards, and cash are accepted methods of payment at Texican Court. Please be advised that at check-in, the Texican Court will charge your estimated room and tax for the duration of your stay in addition to a $50 per day incidental fee. Should no additional charges be placed on your guest room, the $50 per day incidental fee will be reimbursed to the method of payment on file within 3-5 business days. Your bank will typically place a hold on any charges or hotel authorizations. Funds put on hold by your bank cannot be used and will not be released for 3-5 business days or longer after your check-out date depending on the bank. For more information on this bank procedure, please visit : This Website

Guests paying in cash are required to pay a $300 per day cash deposit in addition to the estimated room and tax for the duration of your stay.   

How do I confirm a reservation at Texican Court?  You can make a reservation on our website, or you can call us at (833.839.4226) to check availability and to confirm your reservation.

How do I know my room is confirmed at Texican Court? Reservation confirmations are sent automatically within two hours of the reservation being completed to the email that was provided when confirming your reservation.  You can also call the front desk to retrieve your confirmation number manually.

How late will Texican Court hold my room for me on arrival day?  Your reservation will be held until midnight with the credit card provided at the time of confirming your reservation.  If you find your arrival time will be after the 12:00am hour, please call the hotel directly so that we may update your reservation.  Your credit card provided will be charged for one night’s room & tax. 

Can I book multiple rooms at Texican Court? Bookings or reservations of ten guest rooms or more is considered a Group booking and must go through our Group Sales Department. See Details

What is Texican Court's policy for re-selling rooms over special events? Reserved rooms may not be resold to a third party or refer to your catering/sales agreement. See Details

Can I request for connecting, adjoining or for rooms to be nearby each other? Guest rooms are assigned by the Front Desk at check-in. The Texican Court has a limited number of connecting/adjoining rooms and your request must be made in advance and is subject to availability. To request a connecting/adjoining room, contact the front desk at the hotel directly prior to your arrival day. The hotel will do its best to accommodate these requests but cannot guarantee them.

When do I need to cancel my guest room at Texican Court to avoid a penalty? Cancellation is required 24 hours prior to the arrival date unless otherwise noted on special event dates.  If you confirm a non-refundable or pre-paid reservation, this policy will not apply.

If I do not cancel my room in time, what is the penalty or fee that Texican Court will assess? One night's room and tax will be charged if a guest does not cancel within the 24-hour period. If you book a non-refundable or pre-paid reservation, this policy will not apply.

Does Texican Court have an airport shuttle? Yes, Texican Court shuttles within (5) mile radius based on availability. If you are not renting a car or utilizing a taxi cab, the DART Railway would be the next best option. The approximate cost for a taxi cab is $25-$30 each way to/from the hotel for Dallas Fort Worth International Airport and $20-$30 each way to/from the hotel for Dallas Love Field Airport. DART Railway station called Irving Convention Center Station is within walking distance of the hotel.  The ORANGE LINE will take you into DFW International Airport Terminal A at $2.50 each way. A taxi cab may be obtained at the airport terminals upon arrival to the city. If a taxi cab is needed upon the departure of the hotel, our front desk will be happy to assist you with reserving one. 

How far from the airport is Texican Court? The hotel is approximately 10 miles from the DFW International Airport and it is roughly a 15-20 minute drive to/from the hotel depending on traffic.  The hotel is approximately 10 miles from the Dallas Love Field Airport and it is roughly a 20-25 minute drive to/from the hotel depending on traffic.

Does Texican Court offer self-parking? Complimentary self-parking is available based on availability.  Valet parking may also be available on certain day/times based on hotel occupancy.  Parking Tags may be required for Citywide events to better accommodate the guests of the hotel.

Does Texican Court allow photoshoots? All portrait sessions or photo shoots with professional camera equipment of any kind must be scheduled through the sales department and are subject to availability and hotel occupancy.  Please contact the sales department for additional details and pricing.

Where can I find Hotel Information and Special Services?  This information can be accessed on the Services and Amenities button on this website or by calling 469.577.4599.

How do I check availability and rates at Texican Court? This information can be accessed on the Reservations button on the hotel's website or by calling toll-free (833.839.4226).

Do the guest rooms have refrigerators or microwaves?All guest rooms at Texican Court include a full-size non-locking “SMEG” refrigerator with fully stocked honor bar containing alcoholic/non-alcoholic beverages in addition to snack items available for purchase as a standard amenity.  Should you require for items from honor bar or snacks to be removed prior to or upon arrival, an addition fee may be accessed to the guest room. Microwaves are not included inside of guest rooms.

Is outside food and beverage allowed? Outside food and beverage in our courtyards, meeting spaces or outlets is not permitted and may result in additional fees. 

What facilities are available for guests with disabilities at Texican Court? We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website. We also endeavor for all of our guests and patrons to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property. We offer a range of accessible accommodations and accessible amenities distributed throughout our hotel.

If you have questions about Texican Court's accessible facilities and services, contact us at info@valenciagroup.com or 469.577.4599.

What type of security is at Texican Court?  911 may be reached directly from the guest room phone. The front desk staff is available 24 hours per day, 7 days per week. 

Does Texican Court allow Pets? Texican Court does allow pets in designated pet friendly rooms and designated public areas. See Details

How do I apply for a job at Texican Court?  Looking for a job with Texican Court? Visit our Careers Page Now to find out about our job openings.